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Stephen Clarke |
Employee Involvement Systems in Scottsdale, AZ |
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• Principal and owner for 18 years of Employee Involvement Systems, specializing in professional leadership coaching, organizational and construction partnering, organizational development consulting, professional speaking and customer service. • M.A. degree in Organizational Management • Professional Certified Coach (PCC) with International Coach Federation • Certified Energy Leadership Coach - IPEC • Certified Empowerment Coach - ICF • Mediator - Maricopa County Justice Court • B.A. degree in Business Management, minor in Behavioral Sciences • Over thirty years experience in public and private-sector professional coaching, management, partnering, leadership, customer service, quality, employee involvement, training, professional speaking, supervision, and public relations. • Over twenty years as an accredited college and university instructor in organizational management, supervision, leadership, group dynamics, and communication. HIGHLIGHTS • Serves as executive leadership coach for public and private sector clients to assist them in optimizing their efforts. • Trained in mediation and served as a mediator for the Maricopa County Justice Court. • Conducts Partnering and team-building workshops for public and private sector organizations in the southwestern United States (over 3000 sessions). • Designs training programs and courseware dealing with management topics including partnering, quality, customer service, leadership, teams, and employee involvement. • Presents speeches and seminars nationally and trains groups in a variety of topics including customer service, continuous improvement and other quality-related topics. • Conducts management training internationally focusing on employee involvement, partnerships, motivation, customer service, and leadership. • Conducted cultural change and customer satisfaction training programs as part of the largest educational initiative ever undertaken in the automotive industry (Chrysler). • Published in Arizona Hospitality Trends, American Management Association Small Business Reports, and Horizons Magazine. PROFESSIONAL MEMBERSHIPS * Society for Human Resource Management * Arizona Quality Alliance * American Counseling Association * Scottsdale Chamber of Commerce * International Coach Federation CONTACT INFORMATION Telephone: 888-946-5390 Email: eispro@worldnet.att.net www.leaders-view.com POB 10866 Scottsdale, AZ 85271 |
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